Frequently Asked Questions
1️⃣ Kya aap Pakistan ke tamam cities me delivery karte ho?
Ji haan, hum Pakistan all cities me delivery provide karte hain. Aap kisi bhi city se order place kar sakte hain.
2️⃣ Delivery kitne din me hoti hai?
Order confirm hone ke baad delivery normally 3 se 5 working days ke andar ho jati hai.
Delivery time city aur courier service ke hisaab se thora vary kar sakta hai.
3️⃣ Payment ka method kya hai?
Hum Cash on Delivery (COD) offer karte hain.
Aap product receive kar ke payment kar sakte hain — bilkul tension free 👍
4️⃣ Kya products ki quality check hoti hai before dispatch?
Bilkul 💯
Har yarn aur tool ko dispatch se pehle carefully check aur properly pack kiya jata hai taake customer ko best quality mile.
5️⃣ Agar damaged product ya wrong order mil jaye to kya hoga?
Agar product damaged ho ya wrong item receive ho jaye, to aap 8 days ke andar return request kar sakte hain.
Hum customer satisfaction ko bohat seriously lete hain.
6️⃣ Return kin cases me accept hota hai?
Return sirf un cases me accept hota hai jab:
-
Product damaged ho
-
Galat yarn ya tool bheja gaya ho
Is surat me hum poori responsibility lete hain.
7️⃣ Kya yarns aur tools me colors aur sizes ke options available hote hain?
Ji haan, hamari yarns aur tools multiple colors aur sizes me available hote hain.
Order place karte waqt aap apni required variation select kar sakte hain.
8️⃣ Kya product ka color aur size bilkul accurate hota hai?
Ji haan 💯
Hamari yarns aur tools carefully select aur pack ki jati hain, taake aapko exact wahi color aur size mile jo aapne order kiya ho.
Hum quality aur accuracy me compromise nahi karte.
Agar kisi wajah se order me mistake ho jaye, to aap 8 days ke andar return ya exchange kar sakte hain — hum poori responsibility lete hain.
9️⃣ Order kaise place karein?
Order place karna bohat easy hai:
Product select karein → Color / Size choose karein → Add to Cart → Checkout complete karein.
Agar koi confusion ho to chat support available hai.
🔟 Agar mujhe help chahiye ho to contact kaise kar sakta hoon?
Aap Chat button ya WhatsApp support ke zariye hum se easily contact kar sakte hain.
Hum hamesha aap ki help ke liye available hain 🤍